ABSTRACT
The study has evaluated the importance of a good relationship between local and international employees in an MNC which is based in Samsung, UK. The aim of the study is to find out the importance of a good relationship between local and international employees in an MNC: a case study on Samsung, London, UK. The study has evaluated the factors that affect employees’ morale, conflicting factors between local and international employees, find out ways to settle cross-cultural issues in the organization, and identify the benefits of conflict management in the organization. The study has chosen positivism research philosophy, deductive reasoning, survey strategy, and qualitative research approaches using the research onion model. The main finding of the study is that there is a moderate impact on the relationships between local and international employees with 50.6% on the productivity of the employees of Samsung. The researchers also provide recommendations for future studies.
Keywords: Domestic and foreign relationships, International culture, MNC, and Employee morale.
Citation: Murad MRH., and Sfhea RN. (2023). Importance of a good relationship between local and international employees in an MNC: a case study on Samsung, London, UK, Can. J. Bus. Inf. Stud., 5(2), 22-48.
https://doi.org/10.34104/cjbis.023.022048
