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Present Status of Information and Internet Services in Union Council of Madhukhali Upazila: A Case Study


Md. Rubel Hossain1*, Shalehar Khatun1, and Md. Abdur Rashid2


1Department of Library and Information Science, Khwaja Yunus Ali University, Sirajgonj, Bangladesh; and 2Library and Documentation, Nuclear Power Plant Bangladesh, Bangladesh.

*Correspondence: rubelru91@gmail.com

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ABSTRACT

Bangladesh is the smallest country but has a huge population. The government of Bangladesh tries to digital information and internet service to a remote area by the Union Council Information Centres. This center was established to bring information like agriculture, education, government, and non-government commercial services, community relations support services, etc. The purpose of UCIIS is to supply the easiest internet -services and to create an interaction. In this research, both qualitative and quantitative research approach has been applied. Data were collected by using questionnaires from random sampling through the service receivers from the study area which was in Madhukhali Upazila under Faridpur District in Bangladesh. While internet-service providing Union Council Information and Internet Services (UCIIS) is an outlet to supply information and internet-service, facilities among the rural level people of Bangladesh. Equipment, power supply, internet speed, trained entrepreneurs, entrepreneurs’ satisfaction income, financial Support, from Union Council have a positive relation with infrastructure and other's support. The study result has shown that the effectiveness of UCIIS, in respect of citizen satisfaction, is close to the successful level while the effectiveness of UCIIS, in respect of infrastructure and logistic support, is in between successful and somehow successful level. The effectiveness of UCIIS about the Internet-service delivery largely depends upon the citizen’s satisfaction and infrastructure & logistic support.


Keywords: Digital Information, Internet Services, UCIIS, Rural People, Madhukhali, and Internet Services. 


CitationHossain MR, Khatun S, and Rashid MA. (2019). Present Status of Information and Internet Services in Union Council of Madhukhali Upazila: A Case Study, Br. J. Arts Humanit., 1(6), 35-44. 

https://doi.org/10.34104/bjah.019.35044


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